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System support specialists provide help desk assistance and technical support for all types of issues affecting end users

  • Guest
  • Feb 3 2021
  • Future consideration
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  • Mitch Pichardo commented
    3 Apr 12:00am

    Thank you for the information about this profession. I have been working as such a specialist for several years. The activity of a technical support specialist is work in the technical support service (Technical support, Helpdesk, Service desk) or a service structure that resolves user problems with computers, hardware and software. The technical support service at each enterprise can be built in a variety of ways (meaning the implementation of support processes). There are several models of helpdesk: centralized, local, virtual. The technical support service can be organized both in order to serve external clients (outsourcing of computer maintenance), and internal (a subdivision of the IT department in large enterprises). For those who are only interested in such a profession, I advise you to watch videos on YouTube in which the authors talk in detail about it and give advice on how to study it. I found a lot of videos on this topic there and noticed that most often they were published by accounts to which about 53 thousand subscribers were subscribed! I am sure this is because their owners have repeatedly resorted to using the services zzzts for a quick and inexpensive https://soclikes.com/ number of subscribers.

  • Mitch Pichardo commented
    2 Apr 11:59pm

    Thank you for the information about this profession. I have been working as such a specialist for several years. The activity of a technical support specialist is work in the technical support service (Technical support, Helpdesk, Service desk) or a service structure that resolves user problems with computers, hardware and software.